Dear Customer:
As the president of Puerto Rico Freight systems, Inc., I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations.
Sincerely,
Michael Padilla
President |
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| In your most recent customer service experience, how did you contact our representative?
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| About how long did you have to wait before speaking to a representative? |
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| Did our representative... (Select all that apply) |
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| About how long did it take to get this problem resolved? |
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| How many times did you have to contact customer service before the problem was corrected? |
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| If you were less than totally satisfied, what could have been done to serve you better? |
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| Contact: |
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Thank you
for your feedback. We sincerely appreciate your
opinion and will take your input into consideration
while providing products and services in the
future.
If you have any comments or concerns about this survey please contact:
Puerto Rico Freight Systems, Inc.
Rafael Picón
P.O. Box 9081
San Juan, P.R. 00908
Tel. (787) 793-8575
Fax: (787) 793-8717 |