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Dear Customer:
As the president of Puerto Rico Freight systems, Inc., I want to
thank you for giving us the opportunity to serve you. Please help us
serve you better by taking a couple of minutes to tell us about the
service that you have received so far. We appreciate your business
and want to make sure we meet your expectations.
Sincerely,
Michael Padilla
President
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In your most
recent customer service experience, how did you contact our
representative?
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About how long
did you have to wait before speaking to a representative?
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Did our
representative... (Select all that apply)
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About how long
did it take to get this problem resolved?
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How many times
did you have to contact customer service before the problem was
corrected?
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If you were
less than totally satisfied, what could have been done to serve you
better?
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Contact:
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Thank you for your feedback. We sincerely
appreciate your opinion and will take your input into consideration
while providing products and services in the future.
If you have any comments or concerns about this
survey please contact:
Puerto
Rico Freight Systems, Inc.
P.O.
Box 9081
San Juan, P.R. 00908
Tel. (787) 793-8575
Fax: (787) 793-8717
Email: info@prfs.com
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